Introduction
Welcome to Alaska Virtual Airlines (ASAv). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (alaskavirtual.net) and related services, including our pilot portal, Borealis™ flight operations software, and any third-party integrations.
Information We Collect
We collect information you provide directly and data generated by your use of our services:
- Account Data: Name, email address, pilot ID, rank, and optional profile details (e.g., home base, preferred aircraft).
- Flight Data: Virtual airline flight logs, routes, PIREPs, and Borealis™ telemetry reports.
- Technical Data: IP address, browser type, device details, and cookies or similar technologies.
- Third-Party Data: Information from linked services (e.g., SimBrief, Navigraph, VATSIM) when you connect or authorize such integrations.
How We Use Your Information
- Enhance the virtual airline experience.
- Track pilot progress and operational statistics.
- Ensure security and improve website performance.
- Send important service updates and communications.
- Personalize your experience based on flying history and preferences.
Information Sharing
We do not sell your data. However, we may share limited information:
- With ASAv Staff: Admins and Chief Pilots for operational purposes.
- With Third-Party Services: For linked tools like SimBrief, Navigraph, and VATSIM.
- For Legal Compliance: If required by law or regulations.
- Business Transfer: In case of a merger or acquisition, under similar privacy terms.
Data Security & Retention
We take appropriate security measures to protect your data:
- Encrypted password storage.
- Restricted access to authorized personnel.
- Regular security audits and vulnerability assessments.
- Retention policies to delete inactive accounts after a defined period.
Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our site is used. This may include session cookies, persistent cookies, and analytics (e.g., page views, feature usage). We do not sell data derived from cookies to third parties. You can manage or block cookies through your browser settings; some features may not work fully if cookies are disabled.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to or a copy of your personal data.
- Request correction or update of inaccurate information.
- Request deletion of your data, subject to legal or operational retention needs.
- Opt out of promotional or non-essential communications.
- Withdraw consent where we rely on consent for processing.
To exercise these rights, contact us at admin@alaskavirtual.net. We will respond within a reasonable time and in line with applicable law.
Children's Privacy
ASAv is not intended for users under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will take steps to delete it promptly.
Third-Party Links
Our site may contain links to third-party websites (e.g., Discord, VATSIM, partner organizations). We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy. For material changes, we will notify you via email or a prominent notice on the site where appropriate.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at admin@alaskavirtual.net.